Privacy Policy

Introduction

Datopus ("we," "our," or "us") values your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you use our feature analysis platform ("Service"). By using our Service, you agree to the practices described in this policy.

1. Information We Collect

• Customer Data: Information processed from your Google Analytics and Google BigQuery accounts, such as user behavior data, analytics reports, and custom metrics.
• Account Information: Information you provide during account registration, including your name, email address, and organization details.
• Usage Data: Information about how you interact with our platform, including IP address, browser type, and access times.

2. How We Use Your Information

• To provide and improve our Service.
• To process and analyze customer data from Google Analytics and Google BigQuery as directed by you.
• To communicate with you regarding updates, promotions, and support.
• To ensure compliance with applicable laws and regulations.

3. Sharing of Information

• We do not sell or rent your information to third parties.
• We may share information with trusted service providers strictly for the purpose of providing or improving the functionality of our platform (e.g., hosting, data storage, or processing services). These service providers are bound by confidentiality agreements and are prohibited from using your data for any other purposes.
• We do not transfer Google user data to third parties for reasons other than providing or improving the functionality of Service.
• We may disclose information if required by law or to protect our legal rights.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your data for as long as necessary to provide the Service or as required by law. Upon termination of your account, we will delete or anonymize your data, unless retention is required for legal purposes.

6. Your Rights

• Access and update your personal information through your account settings.
• Request deletion of your data, subject to legal or contractual obligations.
• Opt-out of marketing communications by following the unsubscribe instructions in our emails.

7. Third-Party Services

Our platform integrates with third-party services like Google Analytics and Google BigQuery. We are not responsible for the privacy practices of these services. Please review their respective privacy policies for more information.

8. International Data Transfers

If you are accessing our Service from outside Portugal, your information may be transferred to and processed in a country with different data protection laws. By using our Service, you consent to such transfers.

9. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Effective Date." Your continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at artem@datopus.io.